Shuttle Booking App
About
Mahindra is a billion-dollar multinational manufacturing giant in India that manufactures many vehicles across the globe. The leading manufacturing company focuses on building innovative and tech-driven sports utility and compact electric vehicles.
Business Challenges
The client wanted to impress their clients with seamless shuttle booking and riding. The tech giant faced two challenges: (i) shuttle booking and tracking by customers and (ii) route planning and dynamic shuttle allocation for drivers. Their existing solution wasn’t able to mitigate the challenges. The client was looking for an advanced app solution that helps their customers and drivers with effortless shuttle booking and riding.
Solution
To address the client's shuttle service challenges, we proposed a comprehensive Android-based solution comprising a web app and two tablet apps—one for drivers and one for customers. The driver's app uses a "first in, first serve" algorithm to manage pickups, with integrated Google Maps and audio/video features for seamless navigation. Customers access the app via QR login to book and track rides, provide feedback, and save favorite locations. Drivers log in using credentials to view ride details, manage priorities, and review customer comments. This end-to-end digital solution enhanced ride efficiency, improved user experience, and enabled on-time pickups.
Our Approach
Our Steps
Outcome
Selected Work
